Republic of Ireland Customers Rates:
Orders of €0-€39.99 costs €8 for delivery
Orders of €40-€59.99 costs €5.50 for delivery
Orders of more than €60 go FREE!
Northern Irish Customers Rates:
Our website platform is Shopify. This American company, for reasons known only to Shopify themselves, they won't classify Northern Ireland as it's own entity, it is classified as U.K., meaning a much higher delivery charge. Hence we ask NI customers to use the discount code NILESS5 when ordering to get €5 off your delivery charges.
Delivery Info & Times:
We use DPD couriers. It is a next day service. This means we ship orders Monday-Thursday (outside of Irish bank holidays), meaning they will arrive Tuesday-Friday only.
When you order you will receive an order confirmation email from us which will signify we have received your order. Next, you will receive a shipping email from us indicating your parcel had left our depot.
You will next hear from your DPD courier via text the morning of your delivery (if you leave a mobile contact) giving you a window of their arrival and your tracking number.
It is up to you to be in during this small 1hr window. If you cannot be there you must contact the courier on the mobile provided or call DPD HQ on 0906420500 to arrange another time or pick up from their depot.
TO ASSIST THIS PROCESS YOU MUST LEAVE A WORKING MOBILE NUMBER IN CASE THE DRIVER CAN'T FIND YOUR HOUSE.
Delivery in Ireland and Northern Ireland should be within 24hrs. 90% of all orders placed before 12pm arrive before 2pm the next day but we cannot guarantee exact times as the courier company will fluctuate slightly on particularly busy days.
Thus 24hr delivery is assumed but not guaranteed.
Thank you, The Storganics Team.